Fit & Care
- Birkenstocks are made in European sizes, because of this your pair may fit bigger than you would expect.
- Visit the to keep your new pair in its best condition.
Shipping & Returns
- This item is shipped from our facilities in Austin, Texas.
- Orders placed before 12pm CST are shipped out the same day.
- We operate on a business day schedule, Monday - Friday.
- This item is eligible for international shipping.
- If you have further questions regarding shipping, please contact us at or call us at 800-475-6008.
Our makes it easy to send back your items for an exchange, refund, or store credit. We will even pay for your return shipping if you opt for a store credit refund or exchange for a new item!
- Shoes must be returned in the original shoe box and in new condition.
- Items are eligible for a refund back to the original payment method as long as the return is initiated within 45 days.
- Items are eligible for exchange or store credit as long as the return is initiated within 90 days.
- This item is covered by a 90-day warranty. See our for more information regarding damaged or defective items.
Please note: Warranty claims are not available for refund, replacement, or store credit only.
